Refunds and Returns Policy
30-Day FIXED Course
Our Promise to You
You are tired of pain running your life. You bought the 30-Day FIXED Course because you want a plan that works, not another empty promise.
We built this guarantee so you can say yes without worry. If the course is not right for you, you get your money back. Simple.
The 7-Day Guarantee
You have 7 days from the date of purchase to request a refund. No questions asked.
You do not need to explain why. You do not need to show proof that you tried the program. You do not need to fill out a survey. Just ask, and we will refund what is owed to you.
How much you get back depends on which tier you bought and what is already been delivered. Here is exactly how that works.
How Refunds Work by Tier
The course itself is always worth $297 of your purchase, no matter which tier you bought. That $297 is refundable within 7 days, every time, no conditions.
Anything above $297 covers physical goods or Shawn’s time. Once those are delivered, that portion is not refundable. If they have not been delivered yet, they are.
How to Request a Refund
- Email info@shawnrobek.com within 7 days of your purchase date.
- Include your full name and order number (found in your confirmation email).
- We will confirm your refund within 2 business days.
That is it. No forms, no phone calls, no waiting on hold.
Refund Timeline
Once we confirm your refund, the money goes back to your original payment method. Most banks and card companies post the refund within 5 to 10 business days. The exact timing depends on your bank, not on us.
What Happens to Your Course Access
The 30-Day FIXED Course is a digital product. Once your refund is processed, your access to the course materials ends. This includes:
- Video lessons and modules
- Downloadable guides and worksheets
- Any bonus content included with your purchase
If you purchased a higher tier with added coaching or consultation calls, any sessions not yet used are canceled along with the refund.
After the 7-Day Window
Refund requests made after 7 days from purchase do not qualify for a refund. We hold this line for every customer. It keeps the policy fair and easy to understand for everyone.
If you are outside the window and still have a concern, email us anyway. We read every message and want to help where we can, even if a refund is not on the table.
Payment Plans
If you purchased on a payment plan, requesting a refund within 7 days stops all future charges right away. Any amount already paid is refunded using the same tier rules above: $297 for the course, plus the value of anything not yet shipped or completed.
Chargebacks and Disputes
If you file a chargeback with your bank or card company instead of contacting us directly, your case will be handled through that bank’s dispute process. We always recommend reaching out to us first. It is faster, and we want to make it right.
Physical Products
The course itself is digital. Tier 2 and Tier 3 also include physical items: supplements and a hardcopy workbook, shipped to your door.
You do not need to ship anything back. Once supplements or a workbook ship, that portion of your purchase is final, whether you opened it or not. We do not accept returns on physical goods. The $297 course fee and any unused coaching time are still refundable.
Changes to This Policy
We may update this policy from time to time. Any changes apply to purchases made after the update date listed at the top of this page. Your purchase is always covered by the policy in place on the day you bought the course.
Questions
Email us at info@shawnrobek.com. We respond to every message and want you to feel confident in your purchase, before and after you buy.
